Active Web Helpdesk is a web-based helpdesk manager. It provides a personalized customer support system, a searchable and categorized FAQ database, assign a technician per category and more. The source code with Access or MS SQL database is available.

Liberum Help Desk is a free, web-based application for managing support requests with in a small business or organization. It is written in VB Script/HTML and runs on Windows NT with IIS. Features: Completely web-based, Uses Windows NT authentication, so you don't need to manage another database of users, Allows for better communication between users and support reps where users can view progress on problems and submit additional information, Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported, Easily customizable to fit your needs, and more.

A customer management package for webhosts. This script is still in early stages of development. It provides a management interface for webhosts. In development is the admin backend which will allow hosts to modify the choice of servers that clients could be on and various email types. (Currently this must be done by hand in the Access database). You can add customer name, domain, username, password, servername and more.

Creates workorders for a IT center. Was designed spacifically for ISDN and T1 installations.

A simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.

Work smarter with Online Work Order Suite (OWOS): Professional Edition, the web-based help desk solution. OWOS Pro helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.

eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues.

Web Trak is a web based help desk tracking program. It is fully customizable and runs with a Microsoft Access or Microsoft SQL Server database and Internet Information Server. Web Trak v3.0 will be released in early 2004. Purchasing now will give you a free upgrade.

A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more.

Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.