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CGI and PerlScripts and Programs → Customer Support

The Ticket System

The Ticket System is an easy to use ticket support system. The script provides an easy way to manage incoming customer support requests. Features multiple logins, captcha image spam deterrent, department filtering, and fast ticket searching. Ne...
  • Platforms
    • Linux,
    • FreeBSD
  • Licenses
    • Commercial License
DETAILS

Site Alive

Site Alive enables you to run an unlimited number of live chat customer support systems for as many different web sites as you wish. This powerful tool is packed with the professional administrative and operator features the big guys don''t want...
  • Platforms
    • Linux,
    • FreeBSD,
    • Sun Solaris
  • Licenses
    • Freeware
DETAILS

TechDesk

TechDesk makes life a little easier for technical support teams. It is an easy way to store all of your customer''s data efficiently && for very fast retrieval whenever you need it! It''s 100% template driven for an easily-chang...
  • Platforms
    • Linux
  • Licenses
    • Commercial License
DETAILS

SuportMan

SupportMan is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done. This script generates unique ticket numbers for each request and...
  • Platforms
    • Linux,
    • FreeBSD
  • Licenses
    • Commercial License
DETAILS

ActivDesk SQL

ActivDesk SQL is a feature rich web based help/support desk system. In today''s information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the tas...
  • Platforms
    • Linux
  • Licenses
    • Commercial License
DETAILS

CosmicContacts

Once you use CosmicContacts v2.5 you''ll find out how beneficial this product really is. We use CosmicContacts on this site so that we never lose track of our customers and our customers can update their inquiry at any time. It also allows for l...
  • Platforms
    • Linux,
    • Windows,
    • FreeBSD,
    • Mac OSX,
    • Sun Solaris
  • Licenses
    • Commercial License
DETAILS

ABTi User Feedback

The ABTi User Feedback allows site owners to get user feedback. It is ideal for user- or customer-driven websites. It has &"browse&" functionality for users. There are confirmation and alert mails for users and site owners, respecti...
  • Platforms
    • Linux
  • Licenses
    • Freeware
DETAILS

Upgrade Director

Upgrade Director makes managing the updates for your Perl or PHP programs extremely easy. Just setup the program, place a little piece of code in your program before anyone downloads it, and you have instant access to letting everyone know when there...
  • Platforms
    • Linux,
    • Windows
  • Licenses
    • Freeware
DETAILS

SunnyScript''s MessageSuite (plus)

Affordable feature-rich mail and trouble ticket (helpdesk) software to improve your customer relationship management, pre-sale and support inquiries or to organize your company''s communication flow. Some of the features: Online/offline co...
  • Platforms
    • Linux,
    • Windows,
    • FreeBSD,
    • Mac OSX,
    • Sun Solaris
  • Licenses
    • Commercial License
DETAILS

AtomicSoft AtomicDesk/SQL

Helpdesk, FAQ, knowledge base, smart autoresponders, live support chat - all in one product. AtomicDesk supports user requests sent via web-based interface, as well as incoming requests from POP3 mailbox. Intelligent autoresponder system can send ...
  • Platforms
    • Linux,
    • Windows,
    • FreeBSD
  • Licenses
    • Commercial License
DETAILS

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