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Categories
HelpDesk Online
- Fully automated web based help desk. Features ticket submission via forms and email, unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspo...
- Platforms
- Linux
- Licenses
- Freeware
Inquiry Handler
- Inquiry Handler allows you to keep track of your customers'' questions and potential sales. Your customers can check on their inquiry status, and update their inquiry. Features Open/Closed and high priority inquiry settings.
- Platforms
- Linux
- Licenses
- Freeware
Ox-Support
- Ox-Support is an online support ticketing system written in Perl. Main features include: a full browser based administrative control, built-in FAQ system, searchable ticket database, email notifications, and easy ticket and user management.
- Platforms
- Linux
- Licenses
- Freeware
Fresh Question Manager
- With the Fresh Question Manager you are able to answer questions posted by your users and put them online with a simple click. Private handling of questions supported. Includes database administration through Admin Control Panel, and easy layout cust...
- Platforms
- Linux
- Licenses
- Freeware
Nuvana WebForm Mailer
- With Kontak you can give your web site visitors way to submit questions from their web browsers. When a website visitor submits a question, the form output is mailed to both the visitor and an address you specify. A unique tracking number is generate...
- Platforms
- Linux
- Licenses
- Freeware
Helpdesk::Mail System
- The Helpdesk::Mail System is a Perl application intended to assist Helpdesks and Support Centers in organizing their email communication with their customers. Especially if there is one email address and several people who reply on those emails and a...
- Platforms
- Linux
- Licenses
- Freeware
WebTTS
- WebTTS is a trouble ticketing system written in PERL5. Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. WebTTS is written to be a trouble ticketing system for ISP''s. This pac...
- Platforms
- Linux
- Licenses
- Freeware
WonderDesk SQL
- WonderDesk is a fully automated Web based help desk program. Your customers are notified via email each step of the way, throughout the duration of their support request. At any time, they can log back in and check the status or update their support ...
- Platforms
- Linux,
- Windows,
- FreeBSD,
- Sun Solaris
- Licenses
- Freeware
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