Tools and Utilities → Customer Support

Instant Housecall Remote Support

Securely control your customer''s mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer&a...

• Platforms
  • Windows
• Licenses
  • Free Trial

Pathworks Software

Pathworks Software offers innovative help desk and customer support software for a Web 2.0 world. We offer Self Service that simply works, tech support for the masses, and powerful procedure management. Pathworks leverages the web to accelerate pro...

• Tags
  • agent,
  • customer support,
  • resolution
• Platforms
  • Windows
• Licenses
  • Freeware

DEKSI CRM

DEKSI CRM is a powerful and feature rich multi-platform and scalable Customer Relationship Management solution in JAVA with a rich user interface to be run on the Internet as an On Demand, Hosted application and/or to be run in a company''s loca...

• Tags
  • crm chat,
  • crm java,
  • interface java,
  • invoice,
  • java chat,
  • java instant messaging,
  • java interface,
  • java reporting,
  • user interface in java,
  • website contact
• Platforms
  • Windows
• Licenses
  • Commercial License

Support Now!

Support Now! is an online support system designed specifically for businesses to interact live with their website customers, resulting in an improved service and ultimately increased sales. &>&> Increase Your Online Sales * Incr...

• Tags
  • customer support,
  • free live support,
  • live support,
  • live support free
• Platforms
  • Linux
• Licenses
  • Free Trial

RealTimeQuery : Live Help System for Websites && More ...

With RealTimeQuery your visitors can contact you while visiting your website. The program acts as a server on your PC not depending on external servers. RealTimeQuery tracks your visitors and shows their country, IP, the webpage the visit...

• Tags
  • chat server,
  • html chat,
  • html popup,
  • html popup window,
  • popup chat,
  • popup code,
  • popup html,
  • popup window,
  • website contact,
  • window popup
• Platforms
  • Windows
• Licenses
  • Free Trial

ReadyDesk - Web Based Help Desk Software

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user cust...

• Tags
  • live support
• Platforms
  • Linux,
  • Windows,
  • Mac OSX,
  • Sun Solaris
• Licenses
  • Commercial License

Close fit Help desk support software

Close Support is a suite of applications that operate together to allow your organization to manage its technical support operation. Working with Close Support will make your help desk become more effective and in better control. This table provides ...

• Tags
  • organization
• Platforms
  • Linux
• Licenses
  • Commercial License

Customer Service Comunication Portal

Add your own services and prices.You can add your merchant account for billing profile Authorize.net and paypal automated billing system. you can mail out invoice paid confirmation. You can have your clients upload files to your appliance for safe an...

• Tags
  • invoice,
  • paypal business,
  • paypal credit card,
  • paypal store,
  • safe mail,
  • web based mail,
  • web services,
  • your own paypal
• Platforms
  • Linux
• Licenses
  • Free Trial

chatFUSE

chatFUSE is a live web-based chat software using php/MySQL and can be configured with any spoken language. With chatFUSE you can chat one on one with any visitor on your website or they can initate a chat with you. An easy to use interface allows you...

• Tags
  • chat software,
  • digishop,
  • ip chat,
  • ip of any site,
  • ip of any website
• Platforms
  • Linux,
  • Windows,
  • FreeBSD,
  • Mac OSX,
  • Sun Solaris
• Licenses
  • Commercial License

StaffOnline

StaffOnline offers you the possibility to interact with Web surfers online. With StaffOnline , agents that are online are reachable in audio video and chat with a simple click. They will be able to offer much more interactive and assertive services, ...

• Tags
  • staffonline
• Platforms
  • Linux,
  • Windows,
  • FreeBSD,
  • Mac OSX,
  • Sun Solaris
• Licenses
  • Commercial License

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