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Updated: 01/23/2008
- HelpConnection.NET will help your company offer superior customer support. If clients don''t find the information they need in your Knowledgebase, they can submit tickets via online forms or incoming email (or your agents can enter the info for them if they call in). The issue will be logged in the system, and the appropriate agents will be notified by email (and on their online home page).
This brand new software is the result of Expinion.net''s 7 years of customer support software development experience. We have thousands of clients in 142 countries, who have been using our asp applications, and giving us their suggestions. This has helped to make, what we believe, is the best .NET software available.
Features: Customizable fields, advanced search functions, nested categories, no limit to number of agents / clients / issues etc.
Visit for an online demo, or to request a free 30 day trial download. You''ll be finding features that you didn''t know you needed, for a long time.
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