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Updated: 02/25/2008
WSS Knowledge Base
- WSS Knowledge Base is a hosted application providing a Knowledge Base / FAQ management solution for your website. With the ability to reduce Customer Service calls and emails by up to 80% you can quickly see a high ROI. Features include: advanced learning search engine (key for your Customers to find the answers they want), categorisation of articles , full HTML articles, article rating, favourites, printing and &"email to friend&" functionality, &"look and feel&" and styling customisation, reporting and visuals to allow you to see exactly which articles are working, what isn''t working and what needs adding (your Customers indirectly tell *you* what needs adding by their feedback).
- Categories
- Platforms
- Linux,
- Windows,
- FreeBSD,
- Mac OSX,
- Sun Solaris
- Licenses
- Commercial License
- Author