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Updated: 04/19/2008

Miniweb 2.0 Help Desk

If you sell any products or services online, hosting a Help Desk will enhance your customer support. Instead of losing emails to spam filters or losing track of the communication, you can manage all of your customer issues on the Web with ease. Miniweb 2.0 Help Desk is a powerful yet inexpensive application that gives you that extra edge in customer support. It comes with a standard ticketing system and allows multiple admins to manage the tickets. Issues can be searched and tracked to prevent them from happening again. Other features include Web posting, scripted replies, file attachment, Captcha submission, email and text alerts, and many options to operate the Help Desk. Setup is very easy. Only 3 codes are required to integrate it with your site. It will fit your Web design 100%. Try out the demo to decide if this is for you!
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