Support Center

Categories

Updated: 04/07/2008

Support Center: You will love user interface of SupportCenter from first time you will try it. Support Center is help desk software that will handle multiple POP3 accounts, automatically turn customer emails into trouble tickets that can be efficiently managed based on status, queue assignment, support agents, priority etc. SEO friendly Knowledgebase module will help your customer before they submit new tickets. Automatize whole process with powerful email parser, escalation rules, predefined messages, custom fields, statuses, priorities and customize mail templates, manage support staff according to real-time statistics and bill support time to your customers. Support Center is software with multilingual support, branding options (template based) and no limitations on number of support agents or departments. Support Center is easy to use with intuitive and fast AJAX interface for convenience of support staff. Very reasonably priced package available also for one-time fee! Try our FREE version now !

Categories
- PHP →
- Scripts and Programs →
- Customer Support →
- Help Desk
Tags
- ajax email,
- ajax interface,
- ajax mail,
- ajax on,
- ajax pop3,
- ajax software,
- ajax submit,
- ajax tickets,
- customer support,
- free submit,
- help desk free,
- knowledgebase,
- new ajax,
- software submit,
- submit software
- ...
Platforms
- Linux,
- Windows,
- FreeBSD,
- Mac OSX,
- Sun Solaris
Licenses
- Freeware,
- Commercial License
Author
- www.QualityUnit.com

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Categories
- PHP →
- Scripts and Programs →
- Email Systems →
- Web-based Email
Tags

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