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Updated: 08/27/2006
- This script will help you to design a professional website by offering professional support help desk services. This services can gain supports from repeat customers, increase customer loyalty and satisfaction and eventually maximize your online profitsAdmin panel features 1/ supports unlimited departments, operators; 2/ add, edit, delete troubleshooters, knowledgebase, announcements && downloads; 3/open, reopen, close tickets; 4/email auto responder. User panel features 1/ submit, re-open, close && check the status of a ticket; 2/browse the troubleshooters, knowledgebase && announcements by the Admin/operator; 3/download admin files; 4/quick access to popular FAQ && knowledgebase topics.
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