Updated: 07/23/2005

theHELPDESKstudio Help Desk Solution

Our help desk system is a full featured customer support management system that comes with functionality for support ticket management, a browseable/searchable knowledgebase, and support satisfaction measurement. It''s a robust, easy to use customer support solution written in PHP and HTML with a database backend to provide users with the power needed to easily manage hundreds of departments, technicians and support requests. With our help desk solution, you''ll be able to: --Allow customers to submit support requests 24/7 --Prioritize and manage all support requests --Allow customers to track the status of support requests --Create solutions through a browseable/searchable knowledgebase --Create predefined automated responses --Survey end-user satisfaction

• Categories
  • PHP →
  • Scripts and Programs →
  • Customer Support →
  • Help Desk
• Tags
  • customer support,
  • customer support database,
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  • ...
• Platforms
  • Linux,
  • FreeBSD
• Licenses
  • PHP License