Updated: 09/07/2004

HelpDesk Connect

Feature packed web based help desk. - Bulletin board style communications - File attachments - Email based ticket submission with support for html-only messages and multiple file attachments - Intelligent ticket routing using departments and 4 tiers escalation model - Customer database for easy tracking of customer details like contact info or service options - Multilingual interface - Free trial

• Categories
  • Remotely Hosted →
  • Customer Support
• Platforms
  • Linux
• Licenses
  • Freeware
• Author
  • CGI-Research