- 1,251 categories
- 40,829 scripts
- All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc.
Admin can view voting report for technician.
Admin can set send emails.
Admin can add/edit and view technicians, can define permissions like admin panel access ,cross technicians tickets support, assign categories etc. News:
you can post news from admin panel based on permission news can be viewed by technician/users.
you can create unlimited knowledge base with categories and articles.